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Data Protection

Data protection

Visitors from the United States of America, the United Kingdom and other English speaking countries are requested to use the English version of our website.

1. General

The contents of this website are provided centrally by thyssenkrupp Industrial Solutions AG to inform visitors about our company and its products. Personal data of site visitors are handled in strict compliance with the GDPR.

We attach particular importance to protecting your privacy when you use our website. In the following we inform you about the way your personal data are collected when visiting this website.

Personal data are all data that can be related to you in person, such as name, address, email addresses, user behavior.

Data controller in accordance with § 4 (7) EU General Data Protection Regulation (GDPR) is:

thyssenkrupp Industrial Solutions AG

thyssenkrupp Allee 1

45143 Essen, Germany

Telephone: +49 201 844 0

Email: webmaster.tkis@thyssenkrupp.com

(for further contact information see website credits (“Imprint”)).

You can contact our data protection officer as follows:

The Data Protection Officer

thyssenkrupp Industrial Solutions AG

thyssenkrupp Allee 1

45143 Essen, Germany

Email: datenschutz.tkisag@thyssenkrupp.com

2. Your rights

You have the following rights with regard to your personal data:

  • the right to be informed,
  • the right to rectification or erasure,
  • the right to restriction of processing,
  • the right to object to processing based on § 6 (1) S. 1 lit. f,
  • the right to data portability.

In addition, you have the right to lodge a complaint with a supervisory authority about our processing of your personal data.

3. Contact and contact forms

You can send us a request using the email addresses provided or our contact forms. We will save the personal data made available to us in this connection (e.g. first name, last name, email, street, zip code, city, phone number and subject matter) to process your request. We will forward your personal data to recipients where this is necessary to deal with your request. We will delete all data in this connection once their storage is no longer necessary, or restrict processing if data are subject to statutory retention requirements.

The legal basis for processing your personal data depends on your request and may result from a contract with you (§ 6 (1) S. 1 lit. b GDPR), your consent (§ 6 (1) S. 1 lit. a GDPR) or for the purposes of our legitimate interests (§ 6 (1) S. 1 lit. f GDPR) in offering you a good service.

We will process your data – if processing is based on your consent – until you revoke your consent or – if processing is based on the pursuit of legitimate interests – until you object to this, or for the purpose of your request until it has been dealt with. It is not possible to process your request unless you provide the data required for us to contact you and understand and process your request. All further data are provided on a voluntary basis. This service is only for people over the age of 18.

4. Collection of personal data when visiting our website

When using the website for information purposes only, i.e. without registering or providing any other information, we collect only the personal data that your browser transmits to our servers. If you would like to view our website, we will collect the following data, which are technically required to display our website to you and guarantee stability and security (legal basis is § 6 (1) S. 1 lit. b GDPR in conjunction with § 32. (1) GDPR and § 13 (7) Telemedia Act (Telemediengesetz – TMG)):

  • IP address
  • Date and time of your request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of request (concrete page)
  • Access status/HTTP status code
  • Data volume transferred in each case
  • Website from which the request is received
  • Browser
  • Operating system and its user interface
  • Language and version of the browser software.

These data with full, possibly personal IP addresses, saved by us for reasons of technical security, in particular to defend against attempted attacks on our web server, will be anonymized/erased at the latest after 7 days.

5. Convenience functions

To ensure our website is displayed optimally (e.g. adjustment to different monitor screen sizes, drop-down menu, input control for contact form) we use languages such as JavaScript and CSS (cascading style sheets). You can use corresponding settings on your browser to deactivate the use of these languages. However this may render parts of our website unusable.

6. Social Media

At various points of our website we provide links to social media platforms such as Facebook and Instagram, marked with the logos of the social media providers for easy identification. Using our website does not send any personal data to the providers of these social media platforms. Only when you click on one of the links will you be taken to the respective social media website, at which point personal data will be transmitted to the provider. As a result, you leave our website and we have no influence over the data collected or the way they are processed, nor are we aware of the scope and purpose of data collection and the duration of their storage.

Clicking on one of these links informs the social media provider that you accessed the corresponding page of our website. In addition the data listed in the section “Collection of personal data when visiting our website” of this privacy statement will be transmitted. This will happen regardless of whether you have an account with this social media provider and are logged in. If you are logged in to the social media provider, these data are allocated directly to your account.

Social media providers store personal data as user profiles and use them for advertising, market research and/or the tailored design of their website. In particular, the data are analyzed (even for users who are not logged in) to display tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right you will need to contact the social media providers.

For more information on the scope and purpose of data collected and how they are processed by the social media provider, please find the privacy statements of these providers below. They also contain further information on your rights and the options available to you to protect your privacy.

Addresses of social media providers and URLs for their privacy statements:

a) Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; https://en-gb.facebook.com/privacy/explanation

b) YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; https://policies.google.com/privacy?hl=en

c) LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland; https://www.linkedin.com/legal/privacy-policy

d) Twitter, Inc.,1355 Market Street, Suite 900,San Francisco, CA 94103, USA; https://twitter.com/en/privacy

7. Integration of Google Maps

We use Google Maps in the “Contact” section of our website. This enables us to provide a convenient, interactive map directly in the website for your use (§ 6 (1) S. 1 lit. f GDPR forms the legal basis for this).

When you visit the website Google is informed that you have accessed the corresponding sub-page. The data stated under the “Collection of personal data” section of this privacy statement are also transmitted. This occurs irrespective of whether or not you have a Google user account and you are logged in. If you are logged in with Google, your data will be linked directly to your account. If you do not want your data to be linked to your Google profile, you must log out before activating the button. Google stores your data as user profiles and uses them for advertising, market research and/or the tailored design of their website. In particular, the data are analyzed (even for users who are not logged in) to display tailored advertising and inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, but you must direct any objection to Google.

Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in their privacy policy. You can also find more information about your rights in this respect and setting options to protect your privacy from the provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; https://policies.google.com/privacy?hl=en

8. Content Delivery Networks

This internet site uses Content Delivery Networks (CDNs) to improve the performance of content provision (§ 6 (1) S. 1 lit. f GDPR forms the legal basis for this). CDNs enable common JavaScript libraries and font types to be loaded more quickly as the files used are transferred from quick, local or underutilized servers. Among other things, the IP address of the user is transmitted to the CDN service provider.

You can prevent the collection and processing of your data by CDN providers by deactivating the script code in your browser or installing a script blocker in your browser (you can find these e.g. under www.noscript.net or www.ghostery.com).

We use the following CDN providers on our website:

Cloudflare (https://www.cloudflare.com, provider: CloudFlare Inc., 101 Townsend St, 94107 San Francisco):

Cloudflare operates servers in the EU but it cannot be excluded that servers outside the EU – in particular in the USA – are also used. Cloudflare is certified under the EU/USA and Switzerland/USA Privacy Shield Frameworks designed by the US Department of Commerce to manage the collection, use and storage of personal data transmitted from the EEA or Switzerland into the United States. Further information about the Privacy Shields between the EU and the USA and between Switzerland and the USA can be found on the Privacy Shield website of the US Department of Commerce at: https://www.privacyshield.gov/welcome.

Further information about data protection at Cloudflare can be found at: https://www.cloudflare.com/privacypolicy/.

BootstrapCDN (https://www.stackpath.com/maxcdn/, provider: StackPath, LLC, 2021 McKinney Avenue, Suite 1100 Dallas, Texas 75201):

StackPath is certified for the EU/USA Privacy Shield Framework designed by the US Department of Commerce to manage the collection, use and storage of personal data transmitted from the EEA into the United States. Further information about the Privacy Shield between the EU and the USA can be found on the Privacy Shield website of the US Department of Commerce at: https://www.privacyshield.gov/welcome.

Further information about data protection at StackPath can be found at: https://www.stackpath.com/legal/privacy-statement/

9. Google Analytics and Google Tag Manager

This website uses Google Tag Manager and Google Analytics, a web analysis service provided by Google Ireland Ltd. (“Google”). Google Analytics uses so-called “cookies”, text files saved on your computer which enable analysis of how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Where IP anonymization has been activated on this website, Google will however shorten your IP address in a European Union member state or another signatory state of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

The IP address provided by your browser when using Google Analytics will not be merged with other data provided by Google.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. You can also prevent the recording and transmission of the data generated by the cookie about your use of the website (incl. your IP address) to Google and processing of these data by Google by downloading and installing the browser plug-in available via the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

You can prevent data collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your information when you visit this site: Deactivate Google Analytics

Please note that deactivating all cookies also removes opt-out cookies.

This website uses Google Analytics with the extension “_anonymizeIp()” which shortens IP addresses before processing to ensure they are not personally identifiable. In the event that data collected about you become personally identifiable, the personal reference is immediately excluded and the personal data thus deleted.

We use Google Analytics to analyze and regularly improve the use of our website. The statistics we obtain help us improve our offering and make it more interesting for you as a user. (The legal basis for the use of Google Analytics is § 6 (1) S. 1 lit. f GDPR).

Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

User terms: http://www.google.com/analytics/terms/de.html,

Data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and privacy statement: http://www.google.de/intl/de/policies/privacy.

10. Crazy Egg

Our website uses CrazyEgg, a service provided by Crazy Egg, Inc., 16220 E. Ridgeview Lane, La Mirada, CA 90638, USA.

Among other things CrazyEgg uses cookies which are stored on your computer to enable analysis of website use. In the framework of use, data, such as user IP address and activities in particular, can be transmitted to a server belonging to Crazy Egg, Inc. and stored there. Crazy Egg, Inc. may transmit this information to third parties where prescribed by law or insofar as third parties process these data.

You can prevent the recording and transmission of personal data (in particular your IP address) and processing of these data by deactivating JavaScript in your browser or installing a tool such as “NoScript”.

Information about the third-party provider: Crazy Egg Inc., 16220 Ridgeview Lane, La Mirada, CA, 90638 USA

Further information on data protection at CrazyEgg can be accessed via the following link: https://www.crazyegg.com/privacy.

You can access an opt-out option via the following link: https://www.crazyegg.com/opt-out.

11. LinkedIn Insight Tag

Our website uses the marketing functions (so-called “LinkedIn Insight Tag”) offered by the LinkedIn network.

Every time one of our pages containing LinkedIn functionality is accessed, a connection is established to the LinkedIn servers. LinkedIn is informed that you have visited our internet site with your IP address. The LinkedIn Insight Tag enables us in particular to analyze the success of our campaigns on LinkedIn or determine target groups for such campaigns on the basis of user interaction with our website.

If you are registered on LinkedIn, LinkedIn will be able to link your interaction with our website to your user account. LinkedIn is certified under the Privacy Shield Framework, guaranteeing compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).

Information about the third-party provider: LinkedIn Ireland Unlimited Company, Attn: Legal Dept. (Privacy Policy and User Agreement), Wilton Plaza, Wilton Place, Dublin 2, Ireland

Further information on data protection at LinkedIn can be accessed via the following link: https://www.linkedin.com/legal/privacy-policy.

You can access an opt-out option via the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

12. Facebook Custom Audiences

We use Facebook Website Custom Audiences on our website and have integrated the so-called Facebook Pixel into our site.

This is a JavaScript code which stores non-personal data about website use including your IP address, the browser used and the starting and target page. This information is transmitted to Facebook servers in the USA where it is automatically checked to establish whether you have a Facebook cookie installed. The Facebook cookie automatically identifies whether you belong to the relevant target group for us. If you belong to the target group, Facebook will display corresponding advertisements from us. In this process you will not be personally identified in the data check either by us or by Facebook.

Information about the third-party provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

More information on the scope and purpose of data collection can be found in the Facebook privacy policy at: https://de-de.facebook.com/privacy/explanation.

You can object to the use of the Custom Audiences service on the Facebook website at: https://www.facebook.com/settings?tab=ads. After logging into your Facebook account you will be taken to the Facebook advertisement settings.

13. Objection or withdrawal of consent to the processing of your data

If you have given your consent to the processing of your data, you can withdraw it at any time for the future. Withdrawal of consent, once received, affects the admissibility of the processing of your personal data.

You can withdraw your consent via the contact data provided in this data protection statement.

If we process your personal data on the basis of a balance of interests, you can object to this at any time. This is the case where the processing is in particular not required to fulfil a contract with you, which we indicate in the subsequent description of the relevant functions. When submitting such an objection, please state the reasons why we should not process your personal data in the way we do. In the case of justified objections we will review the facts and either discontinue or modify the data processing or furnish you with our compelling legitimate grounds for continuing with the processing.

More information on submitting an objection – in particular with regard to the technical processing of your data – can be found in the relevant sections of this privacy statement.

14. Data in the website credits

We expressly object to the use by third parties of contact data published in the statutory website credits for the purpose of sending unsolicited advertising and information materials. We expressly reserve the right to take legal action in the event of receipt of unsolicited advertising information, for example in the form of spam mails.

15. Further information

The personal data processed in connection with the provision of this website are disclosed to the following categories of recipients:

  • Providers of technical services (e.g. computer center services and IT service providers) which the Controller employs solely as order processors.
  • Providers of technical services as described in sections 7 to 11.

Automated decisions which could have a legal effect on you or significantly impair you in a similar manner are not made in connection with your use of this website.

16. Amendments to this privacy statement

We reserve the right to amend this privacy statement in line with statutory data protection provisions. The latest version as amended can be accessed at any time in the data protection section of our internet site.

Intellectual property and rights of use

The content including pictures and the design of the thyssenkrupp Industrial Solutions AG website are subject to copyright protection and other laws for the protection of intellectual property. This website does not grant any license to use the intellectual property owned by companies of the thyssenkrupp Industrial Solutions Group. In particular, duplication, distribution, reproduction, transmission, processing, modification, or any other use of the content on this website for commercial purposes without written permission from thyssenkrupp Industrial Solutions AG is not permitted.

Trademarks

Unless otherwise indicated, all of the trademarks used on the thyssenkrupp Industrial Solutions AG websites are protected by trademark law and may not be used without written permission from thyssenkrupp Industrial Solutions AG. The same applies to company logos and signs.

Liability

The information that thyssenkrupp Industrial Solutions AG presents to you on this website is compiled and updated periodically. Despite the utmost care, we cannot guarantee the content of this website to be free of errors. There is no warranty of merchantability, no warranty of fitness for a particular use, and no other warranty of any kind, express or implied, regarding the information or any aspect of this website. The content does not constitute a pledge or guarantee with regard to our products, especially concerning their marketability or their contractual suitability for a specific purpose. Any forward-looking statements on our website are based solely on opinions, (preliminary) estimates, or assumptions on the part of management at thyssenkrupp Industrial Solutions AG. As such, they are subject to risks and uncertainties. thyssenkrupp Industrial Solutions AG is not obliged to update such forward-looking statements. thyssenkrupp Industrial Solutions AG reserves the right to undertake alterations or additions to the information or data provided at all times without further notice.

This website references third-party providers, in some cases by means of hyperlinks. thyssenkrupp Industrial Solutions AG has no influence over the content of third-party websites. For this reason, thyssenkrupp Industrial Solutions AG disclaims all liability regarding the content and data protection practices of the third-party websites to which it links. Before you use third-party websites, we recommend that you review the relevant terms and conditions and data protection provisions of said providers.