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Increase your plant availability and reduce downtime

Our field & workshop services for your plants

We are your local service partner with plant know-how: With our local service centers, we at thyssenkrupp have established a close-knit global network that is constantly developing. Therefore, we can provide fast, local and comprehensive assistance when it comes to supplying or overhauling strategic spare and wear parts. We also offer field service support, such as ad-hoc repairs, technical assistance, maintenance, inspections and further services.

Technical inspections and audits for optimizing throughput and ensuring operation

Either by a visual inspection of your machine, if required with additional vibration and temperature analyses, or also by means of measurements through modern scan techniques of your rotary kiln, crusher or mill, our thyssenkrupp service experts can detect and eliminate problems early on site before greater damage occurs.

In addition, we provide you with a comprehensive overview of the condition of your plant and give individual recommendations regarding preventive maintenance and modernization. This significantly increases the availability of your machines and components and reduces unplanned downtime.

Because time is money: Reliable shutdown repairs / revisions and support in the event of a breakdown

During a shutdown every minute counts. Therefore, our experts carry out precisely planned repairs within your shutdown schedule. We are also there for you in case of emergency by assisting you in failure identification and ad-hoc repairs, to keep your loss of production as low as possible.

thyssenkrupp field and workshop services - welding

Close to you: Our workshops for overhauling as well as repairing your spare and wear parts

Our thyssenkrupp workshop in Beckum as well as our worldwide thyssenkrupp service centers are high-tech workshops specialized on complex repairs in the field of crushing, grinding, pyro processing/ cooling, such as the refurbishment of crushers and HPGR polycom®. In all of the services we offer, our customers benefit from decades of experience gained in the cement industry.

Besides the actual engineering, manufacturing and purchasing, we provide additional services for spare and wear parts, such as assembly supervision, installation, dismantling, refurbishment and replacement - or handling of the complete supply chain.

Transfer of latest know-how with our comprehensive training portfolio

The training and development of personnel is a decisive measure when it comes to increasing the profitability of your plants and machines. With our custom-tailored training courses, our experts systematically increase your employees' know-how.

With our various training courses we offer a knowledge transfer for all areas of our thyssenkrupp portfolio in the cement industry. From technical trainings in our training center in Beckum to on-site trainings - through our process / operation and maintenance trainings (O&M), you can benefit from the know-how of our service experts.

Service finder - Field & workshop services

Field & workshop services


An economical and technological alternative in relation to the assembly of your mill, thanks to our modern POLWELD welding process.

DOROL Expert Service for vertical roller mills

Rapid assignment of our expert to the site, so that problems with your vertical roller mill can be analysed and eliminated.

PlantScan 3D - plant design & wear analysis

Plant audit at existing plants for plant design and wear measurement by means of a 3D laser scan.

Polysius Polab Services & Products

Reliable quality monitoring and control, thanks to regular maintenance and servicing of your laboratory automation system.

O&M Training

Well trained staff will increase the plant performance and process efficiency significantly.

POLDRIVE - check-up for drive systems

Assignment of experts for the maintenance of your mill drives and kiln drives, for quicker and early detection of problems.

Remicam - assistance from afar

From a distance, our experts can look over your shoulder and provide effective assistance in the event of problems with your plant.

POLSCAN - optoelectronic kiln measuring

POLSCAN is a high-precision, optoelectronic measuring system for checking rotary kiln geometry. Your advantage: early damage detection and inceased kiln availibility.

POLYCOM Expert Service

Regular maintenance and inspections by our POLYCOM® experts ensure the consistent and reliable performance, as well as an extended service life of the POLYCOM® roll units. Our experts record the exact status of your POLYCOM® and recommend specific measures to optimize the operating conditions.

Process-Technological Inspections

Extensive examinations to determine the efficiency of processes in your plant.

Field services/Site supervision for polyamide plants

Our teams of experienced specialists are active throughout the world, supporting our customers with on-the-spot inspection, maintenance, repair and erection work.

POLGRIND for rotary kilns, tube mills and drums

Improving operation of your plants by optimising the running surface of supporting rollers, tyres and slide rings with our POLGRIND mobile machining service.